Marketing Automation

We’ll create an award-winning customer experience automation platform for you

Making meaningful experiences for your customers

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Enhance Your Customer’s Journey

Deliver marketing & sales content to the right customer at the right time. 

Lifecycle Marketing

A sales CRM with automation stops tasks from piling up on your desk. Automate lead/prospect priorities and contact management so you have time to sell.

Instead of chasing down phone numbers, email addresses, mailing addresses, or past activity, manage your contacts in one location. Automatically update contact details and view a contact’s history from the contact record. See what your customers are looking at on your website or get a view of your entire sales pipeline.

Automated contact management lets you see your whole sales process at a glance. When you can automate task assignment and sales routing, your sales team is always on the same page. Track interactions at every stage of the sales cycle, and pick up where anyone else left off, easily. 

Know Your Customers Like Never Before

Do you have a sales team? If yes, this will be perfect for you. If no, this will be perfect for you.

Each contact in your system will have a contact profile and you will be able to see exactly what your customers are engaging with on your website(s), campaign emails, automation emails, SMS messaging, and more. 

It’s a lot easier to sell when you know exactly what your customer cares about most!

Track what’s important

Score Your Customers

A contact score is a numerical value that is assigned to your contacts. A single score can consist of one or more “rules” that can award or subtract points from contacts if they meet your conditions. 

We can help score anything you deem important to your business – email opens, email clicks, visits to your website, form submissions, if the contact lives in your metropolitan area, age, if they watch a video, etc. 

Use scoring and/or “dollar value” to know who is most likely to convert to a customer, or who is a loyal customer. Optimize your sales process so that your team is always focused on the highest quality customers. 

Define Your Sales Funnel

Sales & Marketing Integration

Tie it all together! Once your customers or potential customers are engaging with your emails, SMS messaging, website, online videos, landing pages, etc. it’s important to make sure nobody falls through the cracks!

We’ll work together with you to automatically set tasks, write notes, send emails, adjust scoring, update form fields, and more so that you can feel confident in enhancing your customer’s journey with your organization.

Work Smarter with Machine Learning

Machine Learning is taking over the marketing world. It’s not too late to adopt. Take the guess-work out of the equation and begin relying on real data & analytics regarding your customers & their engagement with your company and begin seeing improved outcomes.

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Landing Page Design With

Website Personalization

Your landing pages should reflect what your audience is most interested in seeing. They can be even smarter by showing exactly what the customer is most interested in viewing.

If Customer A is interested in dogs, showing them information on cats isn’t going to pique their interest. But, if you show them information on dogs then the customer journey is improved and the likelihood of success is increased.

Show the customer what they want

Email Conditions

Delivering the right content to the right person doesn’t just happen automatically. We will work with you to tell the system what to do. In this case, adding conditions in your emails will show contacts different sections of your email based on a number of criteria that you collect.

For example: if you have nurture contacts who may be interested but haven’t been as active, you can show them something completely different than say someone who is more likely to buy right now, or someone who might need an incentive to move forward.

Sentiment Analysis

Are Your Customers Happy?

Wouldn’t it be great to have a snap-shot of what your customer is currently thinking in relation to your company? Now you can with sentiment analysis.

Inside each contact’s profile will be a “Contact Sentiment” that will display their current feelings with your business, based on Machine Learning. 

Whether your customer is happy, angry, sad, or neutral the more information about your customers the better.

Happy customers = more business.  

What else

Other Smart Features

Smart Reports

Focus On KPI’s To Amplify Your Business

We’ll help you pay attention to the most important details.

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01

Set Benchmarks for Improved Performance

Benchmarking creates a culture of continuous improvements in business processes and opens doors to new opportunities, ultimately enhancing business efficiency and effectiveness while enhancing the customer journey.

02

Learn and Enhance Performance

For making better and informed decisions, the employee needs to learn new and advanced learning processes continually. This helps companies to set and achieve realistic targets, and it further increases their performance.

03

Control and Monitor Your Team

Exerting control over your workforce further improves overall organizational performance, and it also lets employees and management know where they need to improve, allowing for stronger rapport.

manage your team with

Marketing Revenue

You can use the Marketing Revenue report to see how much of your store revenue was generated by automation emails and campaigns sent from your ActiveCampaign account. This report helps you understand how your marketing communications are contributing to overall sales from your store.

manage your team with

Sales Reports

The Sales Performance report provides you with a leaderboard view of your sales team’s performance. This information is displayed in top-level metrics and visual bar graphs. Using this report will give you a quick glance of the current health of your sales team and provide historical information.

manage your team with

Task Metrics Reporting

The Deal Task Overview report provides sales managers quick insight into which sales representatives need additional coaching when it comes to completing tasks and closing deals. You can see things like how many tasks were completed or not completed in a given timeframe, which kind of tasks were completed, and more allowing you a macro view of the people you’re managing on a day-to-day basis.

Other Reporting Features

Get the most of out your reporting, whether you are a day-to-day manager of a company or the owner monitoring your team.

Understand Your True ROI

Many organizations never understand their true ROI for their sales & marketing initiatives. We help you understand where you need to improve and where you need to focus more on, allowing for a true ROI so you can fully judge results. 

Goals & Conversions

Not all of your contacts have the same needs. Goal tracking lets you see who’s moving through your funnel—and where people drop off.

A conversion is a marketing term for a person who has received a marketing email, seen an online ad, or visited a website and has completed a desired goal, usually in response to a call-to-action (CTA).

We’ll work with you to determine what’s most beneficial to track for your company.

Attribution

Attribution helps you measure marketing activities that had an impact on getting a contact to achieve a desired business objective. With Attribution, you can measure the touchpoints that led to a conversion. 

In each contact record, Attribution will display a list of the conversions a contact has achieved, and what engagements played a part in getting the contact to achieve that conversion.

Attribution is a fantastic tool to dive into what causes your customers to take an action you deem important to your business.

Win Probability

Win Probability is a percentage field on each profile’s “deal” that signifies how likely that deal is to be won. This allows you and your sales team to prioritize deals so you can focus your time and efforts on those that matter most to your business.

This percentage is calculated from factors that associate with deals marked as “Won” in a pipeline. Each set of factors is specific and unique to each pipeline; each pipeline will have its own set of factors.

These factors can range anywhere from the number of tasks created, to whether or not a deal entered a specific stage in your pipeline, to a contact’s email domain.

Other Platform Features

We give you the marketing automation, email marketing & CRM tools you need to create incredible customer experiences, whether you’re a B2B or B2C company.

It doesn’t matter if you are a small, medium-sized, or large business, this platform will work for you.

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